app/content/marketing/privacy.md

Your Data Is Yours. Here's How We Keep It That Way.

We know we're asking you to connect your grocery store account. That means trusting us with your purchase history — and we take that seriously.

Here's exactly what we access, what we store, and what we never do.

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What We Access

When you connect your store account, CartSnitch uses an automated scraper to pull your purchase history from the store loyalty portal. This means we can see:

• What you bought — product names and quantities
• How much you paid — shelf prices at time of purchase
• When you bought it — purchase dates

We cannot see:

• Your store login credentials
• Payment method information
• Your physical location

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What We Store

We store only the data we need to calculate unit prices and compare baskets:

• Product identifiers (names, sizes, categories)
• Shelf prices and unit prices
• Purchase frequency
• Your tracked products and alerts

We do not store:

• Your full purchase history indefinitely
• Payment information
• Personal identifying information beyond your email

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What We Never Do

• We never sell your data. Your data is never a product. We don't license it, share it with third parties, or use it for advertising.
• We never see your login credentials. CartSnitch accesses your store loyalty portal through an automated scraper — we never have access to your store password.
• We never post to your social accounts or profile.
• We never use your purchase data for anything other than the CartSnitch service.

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How We Use Your Data

We use your purchase data to:

1. Calculate unit prices — so you can compare products fairly
2. Detect shrinkflation — by monitoring when products you buy change in size or price
3. Compare store prices — to show you where your total basket costs less
4. Send you alerts — when products you track change in price or size

That's it.

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Data Retention

• You can delete your account and all associated data at any time
• When you disconnect a store account, we remove the connection and stop accessing new data
• Historical data associated with your account can be deleted on request

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Security

• All data is encrypted in transit and at rest
• CartSnitch accesses store loyalty portals using an automated scraper — we never see your store password
• Our team follows strict access controls — only the engineers who need your data to build the product can access it

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Want to Disconnect?

You can disconnect your store account at any time:

1. Go to Settings
2. Select "Connected Accounts"
3. Click "Disconnect" next to the store you want to remove

Disconnecting immediately stops us from accessing new data from that store.

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Questions?

We're happy to answer questions about how we handle data. Email us anytime: privacy@cartsnitch.app

See our full [Terms of Service →]