diff --git a/apps/web/src/portal/CustomerPortal.tsx b/apps/web/src/portal/CustomerPortal.tsx
index d8ba8bc..2a5e8e1 100644
--- a/apps/web/src/portal/CustomerPortal.tsx
+++ b/apps/web/src/portal/CustomerPortal.tsx
@@ -133,7 +133,7 @@ export function CustomerPortal() {
       case "pets":
         return <PetProfiles readOnly={!!isReadOnly} sessionId={sessionId} />;
       case "reports":
-        return <ReportCards />;
+        return <ReportCards sessionId={sessionId} />;
       case "billing":
         return <BillingPayments readOnly={!!isReadOnly} sessionId={sessionId} />;
       case "messages":
diff --git a/apps/web/src/portal/sections/AccountSettings.tsx b/apps/web/src/portal/sections/AccountSettings.tsx
index 2fba3a6..31e5da5 100644
--- a/apps/web/src/portal/sections/AccountSettings.tsx
+++ b/apps/web/src/portal/sections/AccountSettings.tsx
@@ -72,7 +72,9 @@ function PersonalInfo({ sessionId, readOnly }: { sessionId: string | null; readO
     const fetchPersonalInfo = async () => {
       try {
         setLoading(true);
-        const response = await fetch("/api/portal/me");
+        const response = await fetch("/api/portal/me", {
+          headers: { "X-Impersonation-Session-Id": sessionId ?? "" },
+        });
         if (response.ok) {
           const data: PersonalInfoData = await response.json();
           setForm({
@@ -142,6 +144,14 @@ function PersonalInfo({ sessionId, readOnly }: { sessionId: string | null; readO
 }
 
 function PasswordChange({ readOnly }: { readOnly: boolean }) {
+  const [currentPassword, setCurrentPassword] = useState("");
+  const [newPassword, setNewPassword] = useState("");
+  const [confirmPassword, setConfirmPassword] = useState("");
+  const [error, setError] = useState<string | null>(null);
+
+  const passwordsMatch = newPassword === confirmPassword;
+  const canSubmit = currentPassword.length > 0 && newPassword.length > 0 && passwordsMatch;
+
   if (readOnly) {
     return (
       <div className="bg-white rounded-2xl border border-stone-200 p-5 shadow-sm">
@@ -150,23 +160,56 @@ function PasswordChange({ readOnly }: { readOnly: boolean }) {
     );
   }
 
+  function handleSubmit() {
+    if (!canSubmit) return;
+    if (newPassword !== confirmPassword) {
+      setError("Passwords do not match.");
+      return;
+    }
+    // TODO: Wire up to actual password-change API endpoint once backend support exists
+    setError(null);
+    setCurrentPassword("");
+    setNewPassword("");
+    setConfirmPassword("");
+  }
+
   return (
     <div className="bg-white rounded-2xl border border-stone-200 p-5 shadow-sm">
       <h3 className="font-medium text-stone-800 mb-4">Change Password</h3>
       <div className="space-y-4 max-w-md">
         <div>
           <label className="block text-sm font-medium text-stone-700 mb-1">Current Password</label>
-          <input type="password" className="w-full border border-stone-300 rounded-lg px-3 py-2 text-sm" />
+          <input
+            type="password"
+            value={currentPassword}
+            onChange={(e) => setCurrentPassword(e.target.value)}
+            className="w-full border border-stone-300 rounded-lg px-3 py-2 text-sm"
+          />
         </div>
         <div>
           <label className="block text-sm font-medium text-stone-700 mb-1">New Password</label>
-          <input type="password" className="w-full border border-stone-300 rounded-lg px-3 py-2 text-sm" />
+          <input
+            type="password"
+            value={newPassword}
+            onChange={(e) => setNewPassword(e.target.value)}
+            className="w-full border border-stone-300 rounded-lg px-3 py-2 text-sm"
+          />
         </div>
         <div>
           <label className="block text-sm font-medium text-stone-700 mb-1">Confirm New Password</label>
-          <input type="password" className="w-full border border-stone-300 rounded-lg px-3 py-2 text-sm" />
+          <input
+            type="password"
+            value={confirmPassword}
+            onChange={(e) => setConfirmPassword(e.target.value)}
+            className="w-full border border-stone-300 rounded-lg px-3 py-2 text-sm"
+          />
         </div>
-        <button className="px-4 py-2 bg-(--color-accent) text-white rounded-lg text-sm font-medium hover:bg-(--color-accent-hover)">
+        {error && <p className="text-sm text-red-500">{error}</p>}
+        <button
+          onClick={handleSubmit}
+          disabled={!canSubmit}
+          className="px-4 py-2 bg-(--color-accent) text-white rounded-lg text-sm font-medium hover:bg-(--color-accent-hover) disabled:opacity-50 disabled:cursor-not-allowed"
+        >
           Update Password
         </button>
       </div>
@@ -185,7 +228,9 @@ function ManagePets({ sessionId, readOnly }: { sessionId: string | null; readOnl
     const fetchPets = async () => {
       try {
         setLoading(true);
-        const response = await fetch("/api/portal/pets");
+        const response = await fetch("/api/portal/pets", {
+          headers: { "X-Impersonation-Session-Id": sessionId ?? "" },
+        });
         if (response.ok) {
           const data = await response.json();
           setPets(Array.isArray(data) ? data : []);
diff --git a/apps/web/src/portal/sections/Appointments.tsx b/apps/web/src/portal/sections/Appointments.tsx
index 03fcad1..2eb6bc1 100644
--- a/apps/web/src/portal/sections/Appointments.tsx
+++ b/apps/web/src/portal/sections/Appointments.tsx
@@ -118,7 +118,7 @@ export const AppointmentsSection: React.FC<AppointmentsSectionProps> = ({ sessio
 
       try {
         const response = await fetch('/api/portal/appointments', {
-          headers: { Authorization: `Bearer ${sessionId}` },
+          headers: { "X-Impersonation-Session-Id": sessionId ?? "" },
         });
 
         if (response.ok) {
@@ -744,10 +744,10 @@ function BookingFlow({ onClose, sessionId }: BookingFlowProps) {
       try {
         const [petsRes, servicesRes] = await Promise.all([
           fetch('/api/portal/pets', {
-            headers: { Authorization: `Bearer ${sessionId}` },
+            headers: { "X-Impersonation-Session-Id": sessionId ?? "" },
           }),
           fetch('/api/portal/services', {
-            headers: { Authorization: `Bearer ${sessionId}` },
+            headers: { "X-Impersonation-Session-Id": sessionId ?? "" },
           }),
         ]);
 
diff --git a/apps/web/src/portal/sections/ReportCards.tsx b/apps/web/src/portal/sections/ReportCards.tsx
index a8d471b..f8ced2a 100644
--- a/apps/web/src/portal/sections/ReportCards.tsx
+++ b/apps/web/src/portal/sections/ReportCards.tsx
@@ -1,4 +1,4 @@
-import { useState, useEffect } from "react";
+import { useState, useEffect, useCallback, useRef } from "react";
 import { FileText, Share2, Calendar, Smile, Meh, ChevronRight, Loader2 } from "lucide-react";
 
 type MoodKey = "calm" | "cooperative" | "anxious" | "wiggly";
@@ -24,36 +24,44 @@ interface Appointment {
   reportCardId?: string;
 }
 
-export function ReportCards() {
+interface Props {
+  sessionId: string | null;
+}
+
+export function ReportCards({ sessionId }: Props) {
   const [appointments, setAppointments] = useState<Appointment[]>([]);
   const [isLoading, setIsLoading] = useState(true);
   const [error, setError] = useState<string | null>(null);
   const [selectedCard, setSelectedCard] = useState<Appointment | null>(null);
 
-  useEffect(() => {
-    const fetchReportCards = async () => {
-      try {
-        const response = await fetch("/api/portal/appointments");
+  const fetchReportCardsRef = useRef<() => Promise<void>>(async () => {
+    setIsLoading(true);
+    setError(null);
+    try {
+      const response = await fetch("/api/portal/appointments", {
+        headers: { "X-Impersonation-Session-Id": sessionId ?? "" },
+      });
 
-        if (response.ok) {
-          const data = await response.json();
-          const allAppointments: Appointment[] = data.appointments || data || [];
-          const reportCardAppointments = allAppointments.filter(
-            (appt) => appt.reportCardId
-          );
-          setAppointments(reportCardAppointments);
-        } else {
-          setError("Failed to load report cards.");
-        }
-      } catch {
-        setError("Failed to load report cards. Please try again.");
-      } finally {
-        setIsLoading(false);
+      if (response.ok) {
+        const data = await response.json();
+        const allAppointments: Appointment[] = data.appointments || data || [];
+        const reportCardAppointments = allAppointments.filter(
+          (appt) => appt.reportCardId
+        );
+        setAppointments(reportCardAppointments);
+      } else {
+        setError("Failed to load report cards.");
       }
-    };
+    } catch {
+      setError("Failed to load report cards. Please try again.");
+    } finally {
+      setIsLoading(false);
+    }
+  });
 
-    fetchReportCards();
-  }, []);
+  useEffect(() => {
+    void fetchReportCardsRef.current();
+  }, [sessionId]);
 
   if (isLoading) {
     return (
@@ -69,7 +77,7 @@ export function ReportCards() {
       <div className="text-center py-12">
         <p className="text-red-600 mb-4">{error}</p>
         <button
-          onClick={() => window.location.reload()}
+          onClick={() => { void fetchReportCardsRef.current(); }}
           className="px-4 py-2 bg-stone-100 text-stone-700 rounded-md hover:bg-stone-200"
         >
           Retry