Address the #1 customer pain point (communication overload) identified in GRO-920:
- Quantify the time cost: 2-4 hours/week lost to appointment management
- Show financial impact: $12,240/year in lost revenue + $8,160/year in preventable no-shows
- Demonstrate ROI of 24/7 self-booking + automated reminders + waitlist automation
- Position GroomBook as the solution for mobile and solo operator segment
This is the first in the content series outlined in FOLLOW-UP-WORK.md.
Co-Authored-By: Paperclip <noreply@paperclip.ing>
Hugh Hackman
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