Issues stay open until deployed and validated, not just merged

Updated across all POLICIES.md and SOUL.md files in all orgs.
Merging is a step in the process, not the finish line.

Co-Authored-By: Paperclip <noreply@paperclip.ing>
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2026-03-20 08:02:25 -04:00
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@@ -32,7 +32,7 @@ A PR is not ready to merge until it has both QA and CTO approval. No agent merge
## Issue Tracking
- **GitHub issues are the primary tracker.** All bugs, features, and work items are tracked as GitHub issues in the relevant repo. Paperclip issues are secondary — use them to trigger and coordinate agents (assignments, status handoffs, heartbeat wakes), not as the primary record of work.
- **GitHub issues stay open until merged.** A GitHub issue is not done when a PR is opened or approved. It is done when the CEO merges the PR to main after dual QA + CTO approval.
- **GitHub issues stay open until deployed and validated.** A GitHub issue is not done when a PR is merged. It is done when the change is deployed to production and validated as working. Merging is a step in the process, not the finish line.
## CI/CD Workflow Access