chore: sync company backup — 2026-04-16

Export all agent configs, skills, and company metadata from the
Paperclip control plane to match current GroomBook org state.

Co-Authored-By: Paperclip <noreply@paperclip.ing>

agents/pawla-abdul/memory/2026-04-13.md

@@ -0,0 +1,21 @@
+# 2026-04-13
+
+## GRO-612 — Market Research (Routine Execution)
+
+Completed market research across competitive landscape, market trends, and customer needs. Posted structured findings as comment on GRO-612 and marked done.
+
+### Key Findings
+- **68+ competitors** listed on GetApp; market highly fragmented (no player >5% share)
+- **MoeGo** leads mobile grooming segment — $24M Series A, smart route optimization, strongest brand
+- **AI receptionist wave** accelerating: AgentZap ($109/mo), FetchDesk AI, My AI Front Desk targeting missed-call revenue gap ($2K–$6K/mo lost per salon)
+- **Market size:** $19.5B in 2026, 9.1% CAGR to $46.7B by 2036
+- 72% of U.S. pet owners use professional grooming; avg spend $250/yr/household
+- Flat-rate pricing models (ROXO Hub $39.99/mo) pressuring tiered competitors
+- **Anolla** emerging with AI grooming engine (breed-specific recommendations, auto procedure timing)
+
+### Actionable Insights Posted
+1. Evaluate AI receptionist/call-handling integration — high-value for solo groomers
+2. Lead messaging with open-source ownership — no competitor owns this positioning
+3. Prioritize integrated client profiles (breed, coat, temperament, pricing exceptions)
+4. Build offline-capable mobile experience with route optimization
+5. Implement deposit/prepayment + automated reminders for no-show problem