docs: add staff impersonation to README features list
Staff impersonation mode shipped in v2026.320 — managers can now view the customer portal as any client, with a live countdown banner, extend/end controls, and a full audit log. Update the feature list so new visitors and potential adopters see the capability. Co-Authored-By: Paperclip <noreply@paperclip.ing>
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@@ -11,6 +11,7 @@ Open source, self-hostable pet grooming business management and customer relatio
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- **POS & invoicing** — payments, tips, and receipt generation
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- **Automated reminders** — SMS and email notifications
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- **Reporting dashboard** — revenue, utilization, and trend analytics
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- **Staff impersonation** — managers can view the customer portal as any client, with full audit logging and session controls
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- **PWA** — installable on mobile devices, works offline
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## Tech Stack
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