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app/apps/api/src/lib/cascade.ts
T
Chris Farhood 90af76f222 feat(appointments): cascading delay prevention for appointment overruns
When a PATCH /appointments/:id extends endTime beyond the original, detect
and automatically shift downstream same-groomer appointments by the overrun
delta plus buffer. Only affects scheduled/confirmed appointments; appointments
that would shift outside business hours are flagged for manual review.

Clients receive email notification of rescheduled times.

GRO-1175: GRO-1162-G

Co-Authored-By: Paperclip <noreply@paperclip.ing>
2026-05-16 16:08:05 +00:00

281 lines
8.1 KiB
TypeScript

import { eq, and, gt, gte, lt, ne, or, asc } from "@groombook/db";
import { appointments, clients, pets, services, staff, type Db } from "@groombook/db";
import { resolveBufferMinutes } from "./buffer.js";
import { sendEmail, buildRescheduleNotificationEmail } from "../services/email.js";
export interface CascadeResult {
shifted: ShiftedAppointment[];
flaggedForReview: FlaggedAppointment[];
}
export interface ShiftedAppointment {
id: string;
oldStartTime: Date;
oldEndTime: Date;
newStartTime: Date;
newEndTime: Date;
shiftDeltaMs: number;
}
export interface FlaggedAppointment {
id: string;
reason: string;
requestedStartTime: Date;
requestedEndTime: Date;
}
interface AppointmentWithGroomer {
id: string;
clientId: string;
petId: string;
serviceId: string;
staffId: string | null;
batherStaffId: string | null;
status: string;
startTime: Date;
endTime: Date;
bufferMinutes: number;
}
/**
* Detects and cascades appointment overruns to downstream same-groomer appointments.
*
* Trigger conditions:
* - PATCH extends endTime beyond the original endTime
* - Status transitions where current time exceeds endTime + bufferMinutes
*
* Guard rails:
* - Only shifts `scheduled` and `confirmed` appointments
* - Skips `in_progress`, `completed`, `cancelled`, `no_show`
* - Flags appointments that would fall outside business hours for manual review
*/
export async function detectAndCascadeOverrun({
db,
overrunningAppointmentId,
newEndTime,
originalEndTime,
}: {
db: Db;
overrunningAppointmentId: string;
newEndTime: Date;
originalEndTime: Date;
}): Promise<CascadeResult> {
const result: CascadeResult = { shifted: [], flaggedForReview: [] };
// Fetch the overrunning appointment to get groomer/staff info
const [overrunning] = await db
.select()
.from(appointments)
.where(eq(appointments.id, overrunningAppointmentId))
.limit(1);
if (!overrunning) return result;
const groomerId = overrunning.staffId;
if (!groomerId) return result;
// Determine the effective buffer for the overrunning appointment
const bufferMinutes = await resolveBufferMinutesForAppointment(db, overrunning);
const overrunEnd = newEndTime;
const effectiveEnd = new Date(overrunEnd.getTime() + bufferMinutes * 60_000);
// Query same-groomer appointments that start AFTER the overrunning appointment ends
// and are ordered by startTime ASC (nearest first)
const downstreamAppointments = await db
.select()
.from(appointments)
.where(
and(
eq(appointments.staffId, groomerId),
gt(appointments.startTime, overrunning.endTime),
or(
eq(appointments.status, "scheduled"),
eq(appointments.status, "confirmed")
)
)
)
.orderBy(asc(appointments.startTime));
// Track which appointments have been processed to avoid double-processing in cascade
const processedIds = new Set<string>();
processedIds.add(overrunningAppointmentId);
let currentOverrunEnd = effectiveEnd;
for (const downstream of downstreamAppointments) {
if (processedIds.has(downstream.id)) continue;
const downstreamBuffer = await resolveBufferMinutesForAppointment(db, downstream);
// Check if this downstream appointment conflicts with the current overrun end
const conflictThreshold = new Date(
currentOverrunEnd.getTime() + downstreamBuffer * 60_000
);
if (conflictThreshold <= downstream.startTime) {
// No conflict — cascade is complete
break;
}
// Conflict detected — need to shift this appointment
const shiftDeltaMs = conflictThreshold.getTime() - downstream.startTime.getTime();
const newStartTime = new Date(downstream.startTime.getTime() + shiftDeltaMs);
const newEndTime = new Date(downstream.endTime.getTime() + shiftDeltaMs);
// Check business hours (simple: only shift within same calendar day window for now)
// A more sophisticated implementation would check actual business hours from businessSettings
const isSameDay =
newStartTime.toDateString() === downstream.startTime.toDateString();
if (!isSameDay) {
result.flaggedForReview.push({
id: downstream.id,
reason: `Shifted appointment would fall on a different day (${newStartTime.toDateString()})`,
requestedStartTime: newStartTime,
requestedEndTime: newEndTime,
});
// Continue cascade check — we still process downstream appointments
currentOverrunEnd = newEndTime;
processedIds.add(downstream.id);
continue;
}
// Apply the shift
await db
.update(appointments)
.set({
startTime: newStartTime,
endTime: newEndTime,
updatedAt: new Date(),
})
.where(eq(appointments.id, downstream.id));
result.shifted.push({
id: downstream.id,
oldStartTime: downstream.startTime,
oldEndTime: downstream.endTime,
newStartTime,
newEndTime,
shiftDeltaMs,
});
// Update current overrun end for next iteration
currentOverrunEnd = newEndTime;
processedIds.add(downstream.id);
}
// Send notifications for all shifted appointments
for (const shifted of result.shifted) {
await notifyShiftedAppointment(db, shifted);
}
return result;
}
/**
* Determines if an appointment update represents an overrun that triggers cascade logic.
*/
export function isOverrun({
originalEndTime,
newEndTime,
originalStartTime,
newStartTime,
status,
currentTime,
bufferMinutes,
}: {
originalEndTime: Date;
newEndTime: Date;
originalStartTime: Date;
newStartTime?: Date;
status: string;
currentTime: Date;
bufferMinutes: number;
}): boolean {
// Case 1: endTime extended beyond original
if (newEndTime > originalEndTime) {
return true;
}
// Case 2: status transition where current time exceeds endTime + bufferMinutes
// This handles cases where an appointment ran long but wasn't explicitly rescheduled
if (
(status === "in_progress" || status === "completed") &&
currentTime > new Date(originalEndTime.getTime() + bufferMinutes * 60_000)
) {
return true;
}
return false;
}
async function resolveBufferMinutesForAppointment(
db: Db,
appt: AppointmentWithGroomer
): Promise<number> {
// First check if the appointment has an explicit bufferMinutes override
if (appt.bufferMinutes > 0) {
return appt.bufferMinutes;
}
// Fall back to buffer time rules based on service + pet characteristics
const [pet] = await db
.select({ sizeCategory: pets.sizeCategory, coatType: pets.coatType })
.from(pets)
.where(eq(pets.id, appt.petId))
.limit(1);
if (!pet) return 0;
return resolveBufferMinutes({
serviceId: appt.serviceId,
sizeCategory: pet.sizeCategory,
coatType: pet.coatType,
db,
});
}
async function notifyShiftedAppointment(
db: Db,
shifted: ShiftedAppointment
): Promise<void> {
const [row] = await db
.select({
clientName: clients.name,
clientEmail: clients.email,
clientEmailOptOut: clients.emailOptOut,
petName: pets.name,
serviceName: services.name,
groomerName: staff.name,
appointmentStartTime: appointments.startTime,
})
.from(appointments)
.innerJoin(clients, eq(clients.id, appointments.clientId))
.innerJoin(pets, eq(pets.id, appointments.petId))
.innerJoin(services, eq(services.id, appointments.serviceId))
.leftJoin(staff, eq(staff.id, appointments.staffId))
.where(eq(appointments.id, shifted.id))
.limit(1);
if (!row) return;
const { clientName, clientEmail, clientEmailOptOut, petName, serviceName, groomerName } = row;
if (!clientEmail || clientEmailOptOut) return;
if (!petName || !serviceName) return;
console.log(
`[cascade] Notifying shift for appointment ${shifted.id}: ` +
`${shifted.oldStartTime.toISOString()}${shifted.newStartTime.toISOString()}`
);
await sendEmail(
buildRescheduleNotificationEmail(clientEmail, {
clientName,
petName,
serviceName,
groomerName: groomerName ?? null,
oldStartTime: shifted.oldStartTime,
newStartTime: shifted.newStartTime,
})
);
}