fix: add skipWaiting/clientsClaim to VitePWA workbox config

Root cause: SW remained in waiting phase after redeploy, serving stale precached assets. Without skipWaiting/clientsClaim the old SW persisted and controlled the page even after a new SW was installed. Fixes blank-page regression where React never mounted on login.
Merge pull request 'fix(GRO-1822): add role check before /admin redirect — customers access portal' (#30 ) from fix/gro-1822-role-based-redirect into dev
2026-05-27 02:22:01 +00:00 · 2026-05-27 01:01:59 +00:00 · 2026-05-27 01:01:28 +00:00 · 2026-05-26 13:23:30 +00:00 · 2026-05-26 13:16:06 +00:00 · 2026-05-26 13:12:59 +00:00
32 changed files with 802 additions and 184 deletions
@@ -2,9 +2,9 @@ name: CI

 on:
  push:
-    branches: [main, dev]
+    branches: [main, dev, uat]
  pull_request:
-    branches: [main, dev]
+    branches: [main, dev, uat]
  workflow_dispatch:
    inputs:
      ref:
@@ -78,6 +78,8 @@ jobs:

      - name: Set up Docker Buildx
        uses: docker/setup-buildx-action@v3
+        with:
+          driver-opts: network=host

      - name: Log in to Gitea Container Registry
        uses: docker/login-action@v3
@@ -92,6 +94,7 @@ jobs:
          context: .
          file: Dockerfile
          push: true
+          provenance: false
          tags: |
            git.farh.net/groombook/web:${{ steps.version.outputs.tag }}
            ${{ github.ref == 'refs/heads/main' && 'git.farh.net/groombook/web:latest' || '' }}
@@ -18,4 +18,4 @@ COPY nginx.conf /etc/nginx/conf.d/default.conf
 COPY --from=builder /app/dist /usr/share/nginx/html
 EXPOSE 80
 HEALTHCHECK --interval=30s --timeout=5s --start-period=5s --retries=3 \
-  CMD curl -f http://localhost:80/ || exit 1
+  CMD wget --spider -q http://localhost:80/ || exit 1
@@ -69,6 +69,7 @@ export const { signIn, signOut, useSession, changePassword } = authClient;
 | TC-AUTH-5.3.1 | Auth client falls back to window.location.origin | Do not set `VITE_API_URL`, load app | Auth client uses `window.location.origin` as base URL |
 | TC-AUTH-5.3.2 | Sign-in on localhost | Load app without `VITE_API_URL` on localhost:3000 | Auth client uses `http://localhost:3000` as base URL |
 | TC-AUTH-5.3.3 | Sign-in on dev environment | Load app without `VITE_API_URL` on `https://dev.groombook.dev` | Auth client uses `https://dev.groombook.dev` as base URL |
+| TC-AUTH-5.3.4 | SSO cookie set after Authentik callback (GRO-1592) | Complete Authentik SSO login on UAT without `VITE_API_URL` set | `__Secure-better-auth.session_token` cookie is present in browser; subsequent `/api/*` calls include the cookie and return 200 |

 ### 5.4 Session Persistence

@@ -77,6 +78,26 @@ export const { signIn, signOut, useSession, changePassword } = authClient;
 | TC-AUTH-5.4.1 | Session persists across page reload | Sign in, reload page | Session remains active |
 | TC-AUTH-5.4.2 | Session clears on sign-out | Sign in, sign out | User is logged out, redirected to login |

+### 5.4.1 SSO Login Journey (Authentik OIDC end-to-end)
+
+| # | Scenario | Steps | Pass Criteria | Fail Criteria |
+|---|----------|-------|---------------|---------------|
+| TC-WEB-SSO-1 | Sign-in page shows SSO button | Navigate to app root URL | Sign-in page displayed with "Sign in with SSO" button visible | No SSO button, 403 before page loads |
+| TC-WEB-SSO-2 | Click SSO redirects to Authentik | Click "Sign in with SSO" button | Browser redirected to Authentik login at auth.farh.net | No redirect, error shown, button does nothing |
+| TC-WEB-SSO-3 | Valid OIDC credentials authenticate | At Authentik, enter valid credentials and authenticate | Redirected back to app with active session | Redirect loop, 403, session not established |
+| TC-WEB-SSO-4 | Post-login dashboard accessible | After SSO flow completes, dashboard loads | Dashboard displays correctly with user identity shown | Blank page, 403, session not active |
+| TC-WEB-SSO-5 | User identity displayed correctly | After SSO login, check header/nav | User name/email/initials shown in nav, role reflected in UI | No user indicator, wrong user shown |
+
+### 5.4.2 OOBE Flow Post-Login
+
+| # | Scenario | Steps | Pass Criteria | Fail Criteria |
+|---|----------|-------|---------------|---------------|
+| TC-WEB-OOBE-1 | Fresh DB shows setup wizard | On fresh DB (no super user), navigate to app | Setup wizard / OOBE screen displayed | Regular login page shown instead of setup |
+| TC-WEB-OOBE-2 | Configure OIDC via setup | During OOBE, configure OIDC auth provider via /api/setup/auth-provider | OIDC configured successfully, no 403 | 403 during setup, config rejected |
+| TC-WEB-OOBE-3 | Setup completes and redirects | Complete OOBE setup with business name | Redirected to app dashboard as super user, setup bypassed on reload | Setup errors, wrong redirect, setup reappears |
+| TC-WEB-OOBE-4 | Admin panel accessible after setup | After completing OOBE, navigate to admin panel | Admin features accessible | 403 on admin panel, insufficient permissions |
+| TC-WEB-OOBE-5 | SSO login during OOBE does not interfere | During fresh OOBE, attempt SSO login before completing setup | SSO login redirected appropriately, setup can still complete | Auto-provision creates staff prematurely, setup flow broken |
+
 ### 5.5 Dashboard

 | # | Scenario | Steps | Expected |
@@ -103,6 +124,20 @@ export const { signIn, signOut, useSession, changePassword } = authClient;
 | TC-WEB-5.7.2 | Add pet | Click "Add Pet", fill form, submit | Pet created and linked to client |
 | TC-WEB-5.7.3 | Edit pet details | Click on pet, modify details, save | Pet updated successfully |
 | TC-WEB-5.7.4 | Grooming history view | View pet profile | Past appointments/grooming sessions displayed |
+| TC-WEB-5.7.5 | Add pet with size/coat | Create pet with Size Category and Coat Type filled | Size and coat type persisted, visible on pet profile |
+| TC-WEB-5.7.6 | Edit pet size/coat | Edit existing pet, change size/coat dropdowns | Updated values saved to pet record |
+| TC-WEB-5.7.7 | Size/coat optional | Create pet without selecting size or coat | Pet created successfully, fields remain unset |
+
+### 5.8.1 Buffer Rules Management UI (GRO-1173)
+
+| # | Scenario | Steps | Expected |
+|---|----------|-------|----------|
+| TC-WEB-5.8.2 | Buffer rules section visible | Navigate to Settings | "Buffer Rules" section shown with description |
+| TC-WEB-5.8.3 | Create buffer rule | Click "+ Add Rule", select service and buffer minutes, submit | Rule appears in list, matches service/size/coat |
+| TC-WEB-5.8.4 | Edit buffer minutes inline | Click Edit on a rule, change minutes, click Save | New buffer value reflected in list |
+| TC-WEB-5.8.5 | Delete buffer rule | Click Delete, confirm | Rule removed from list |
+| TC-WEB-5.8.6 | Create rule with size/coat | Create rule with Size Category or Coat Type specified | Rule shows size/coat tags in list |
+| TC-WEB-5.8.7 | Empty state | Navigate to Settings with no rules | "No buffer rules configured yet" message shown |

 ### 5.8 Appointment Scheduling UI

@@ -121,6 +156,8 @@ export const { signIn, signOut, useSession, changePassword } = authClient;
 | TC-WEB-5.9.1 | Service catalog loads | Navigate to Services | List of available services displayed |
 | TC-WEB-5.9.2 | Create service | Click "New Service", fill form, submit | Service created successfully |
 | TC-WEB-5.9.3 | Edit service | Click on service, modify details, save | Service updated successfully |
+| TC-WEB-5.9.4 | Create service with default buffer | Create service with "Default buffer time" filled | Buffer shown in service list and form after save |
+| TC-WEB-5.9.5 | Edit service buffer | Open existing service, change default buffer minutes | Updated value persisted after save |

 ### 5.10 Staff Management UI

@@ -146,6 +183,29 @@ export const { signIn, signOut, useSession, changePassword } = authClient;
 | TC-WEB-5.12.3 | Confirm appointment | Click confirm on pending appointment | Appointment status updated to confirmed |
 | TC-WEB-5.12.4 | Cancel appointment | Click cancel on appointment | Appointment marked as cancelled |

+#### 5.12b Dynamic Portal Time Slots (GRO-1793)
+
+| # | Scenario | Steps | Expected |
+|---|----------|-------|----------|
+| TC-WEB-5.12.5 | BookingFlow dynamic slots | Open Book New, select pet and service, pick a date | Time slots fetched from API; "Checking availability…" shown while loading |
+| TC-WEB-5.12.6 | BookingFlow slots match wizard | Compare BookingFlow slot times with public booking wizard for same date | Same slots displayed |
+| TC-WEB-5.12.7 | BookingFlow error state | Mock API failure on availability fetch | "Failed to load time slots" error shown |
+| TC-WEB-5.12.8 | BookingFlow no slots | Select date with no availability | "No available slots on this date" shown |
+| TC-WEB-5.12.9 | RescheduleFlow dynamic slots | Open reschedule, pick a new date | Time slots fetched from API; loading state shown |
+| TC-WEB-5.12.10 | RescheduleFlow error state | Mock API failure on availability fetch | "Failed to load time slots" error shown |
+| TC-WEB-5.12.11 | RescheduleFlow no slots | Select date with no availability | "No available slots on this date" shown |
+
+#### 5.12c Waitlist/Booking Status Badges (GRO-1795)
+
+| # | Scenario | Steps | Expected |
+|---|----------|-------|----------|
+| TC-WEB-5.12.12 | Confirmed badge | View appointment card with confirmed status | Green "Confirmed" badge displayed |
+| TC-WEB-5.12.13 | Pending badge | View appointment card with pending status | Amber "Pending" badge displayed |
+| TC-WEB-5.12.14 | Waitlisted badge | View appointment card with waitlisted status | Blue "Waitlisted" badge displayed |
+| TC-WEB-5.12.15 | Badge uses CSS classes | Inspect badge element | Badge uses CSS variable-based classes (e.g., bg-green-100, text-amber-600), not hardcoded colors |
+| TC-WEB-5.12.16 | Badge status from data | Compare badge label to appointment.status field | Badge label matches the API appointment status exactly |
+| TC-WEB-5.12.17 | Unknown status fallback | Render badge with unknown status value | Badge renders with the raw status string as label and fallback CSS class |
+
 ### 5.13 Reports UI

 | # | Scenario | Steps | Expected |
@@ -259,6 +319,34 @@ export const { signIn, signOut, useSession, changePassword } = authClient;
 | TC-WEB-5.22.6 | Size and coat persisted | Save pet with size + coat, edit again | Both fields retain their selected values |
 | TC-WEB-5.22.7 | Clear size | Select size, then clear back to default | Size cleared on save |

+### 5.23 Pet Profile — API Persistence & Save UX (GRO-1470)
+
+| # | Scenario | Steps | Expected |
+|---|----------|-------|----------|
+| TC-WEB-5.23.1 | Save pet — API persistence | Edit a pet, change a field (e.g. coat type), click Save, reload the page | Changed field retained after reload (proves PATCH round-trip to server) |
+| TC-WEB-5.23.2 | Save pet — error state | Trigger an API save failure (e.g. network error) | Error message displayed; edit form stays open; no data cleared |
+| TC-WEB-5.23.3 | Save pet — saving indicator | Click Save | Spinner/indicator shown while request is in flight; form controls disabled |
+
+
+### 5.24 Booking Funnel Analytics Events (GRO-1794)
+
+
+| # | Scenario | Steps | Expected |
+|---|----------|-------|----------|
+| TC-WEB-5.24.1 | booking_step_service — public | Select a service in the public booking wizard | `booking_step_service` CustomEvent fires with detail.step="service" and detail.flow="public" |
+| TC-WEB-5.24.2 | booking_step_time — public | Select a time slot and click Continue | `booking_step_time` fires with detail.step="time" and detail.flow="public" |
+| TC-WEB-5.24.3 | booking_step_contact — public | Fill in contact/pet form, click "Review booking" | `booking_step_contact` fires with detail.step="contact" and detail.flow="public" |
+| TC-WEB-5.24.4 | booking_step_submit — public | Confirm and submit the booking | `booking_step_submit` fires with detail.step="submit" and detail.flow="public" |
+| TC-WEB-5.24.5 | booking_confirmed — public | Navigate to /booking-confirmed | `booking_confirmed` fires once on mount with detail.step="confirmed" and detail.flow="public" |
+| TC-WEB-5.24.6 | booking_error — public | Navigate to /booking-error | `booking_error` fires once on mount with detail.step="error" and detail.flow="public" |
+| TC-WEB-5.24.7 | booking_step_service — portal | Select a pet in the portal BookingFlow | `booking_step_service` fires with detail.step="service" and detail.flow="portal" |
+| TC-WEB-5.24.8 | booking_step_time — portal | Pick a date and time in portal BookingFlow | `booking_step_time` fires with detail.step="time" and detail.flow="portal" |
+| TC-WEB-5.24.9 | booking_step_contact — portal | Proceed from groomer selection to review screen | `booking_step_contact` fires with detail.step="groomer" and detail.flow="portal" |
+| TC-WEB-5.24.10 | booking_step_submit — portal | Submit booking in portal BookingFlow | `booking_step_submit` fires with detail.step="submit" and detail.flow="portal" |
+| TC-WEB-5.24.11 | booking_confirmed — portal | Portal booking request succeeds | Inline success state is shown and `booking_confirmed` fires with detail.step="confirmed" and detail.flow="portal" |
+| TC-WEB-5.24.12 | No PII in analytics payloads | Fire each event and inspect detail object | Payload contains only: step, flow, timestamp — no names, emails, phone numbers, or pet names |
+| TC-WEB-5.24.13 | No-op safe | Trigger analytics with window.dispatchEvent blocked (e.g. CSP) | No error thrown; booking flow completes normally |
+
 ## 6. Pass/Fail Criteria

 **Pass:**
@@ -1,9 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Error>
-  <Code>AccessDenied</Code>
-  <Message>You have no right to access this object because of bucket acl.</Message>
-  <RequestId>69D96C853FAECD363909C4A0</RequestId>
-  <HostId>hailuo-image-algeng-data-us.oss-us-east-1.aliyuncs.com</HostId>
-  <EC>0003-00000001</EC>
-  <RecommendDoc>https://api.alibabacloud.com/troubleshoot?q=0003-00000001</RecommendDoc>
-</Error>
@@ -1,9 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Error>
-  <Code>AccessDenied</Code>
-  <Message>You have no right to access this object because of bucket acl.</Message>
-  <RequestId>69D96CFC84D7A9333708F278</RequestId>
-  <HostId>hailuo-image-algeng-data-us.oss-us-east-1.aliyuncs.com</HostId>
-  <EC>0003-00000001</EC>
-  <RecommendDoc>https://api.alibabacloud.com/troubleshoot?q=0003-00000001</RecommendDoc>
-</Error>
@@ -1,9 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Error>
-  <Code>AccessDenied</Code>
-  <Message>You have no right to access this object because of bucket acl.</Message>
-  <RequestId>69D96D48D7892E37386B9ACB</RequestId>
-  <HostId>hailuo-image-algeng-data-us.oss-us-east-1.aliyuncs.com</HostId>
-  <EC>0003-00000001</EC>
-  <RecommendDoc>https://api.alibabacloud.com/troubleshoot?q=0003-00000001</RecommendDoc>
-</Error>
@@ -1,9 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Error>
-  <Code>AccessDenied</Code>
-  <Message>You have no right to access this object because of bucket acl.</Message>
-  <RequestId>69D96C25663D703833F23607</RequestId>
-  <HostId>hailuo-image-algeng-data-us.oss-us-east-1.aliyuncs.com</HostId>
-  <EC>0003-00000001</EC>
-  <RecommendDoc>https://api.alibabacloud.com/troubleshoot?q=0003-00000001</RecommendDoc>
-</Error>
@@ -1,9 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Error>
-  <Code>AccessDenied</Code>
-  <Message>You have no right to access this object because of bucket acl.</Message>
-  <RequestId>69D96D89851C843332073968</RequestId>
-  <HostId>hailuo-image-algeng-data-us.oss-us-east-1.aliyuncs.com</HostId>
-  <EC>0003-00000001</EC>
-  <RecommendDoc>https://api.alibabacloud.com/troubleshoot?q=0003-00000001</RecommendDoc>
-</Error>
@@ -1,9 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Error>
-  <Code>AccessDenied</Code>
-  <Message>You have no right to access this object because of bucket acl.</Message>
-  <RequestId>69D96C9C5A03D33730C61AD8</RequestId>
-  <HostId>hailuo-image-algeng-data-us.oss-us-east-1.aliyuncs.com</HostId>
-  <EC>0003-00000001</EC>
-  <RecommendDoc>https://api.alibabacloud.com/troubleshoot?q=0003-00000001</RecommendDoc>
-</Error>
@@ -1,9 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Error>
-  <Code>AccessDenied</Code>
-  <Message>You have no right to access this object because of bucket acl.</Message>
-  <RequestId>69D96BEB91911B30317E3BE8</RequestId>
-  <HostId>hailuo-image-algeng-data-us.oss-us-east-1.aliyuncs.com</HostId>
-  <EC>0003-00000001</EC>
-  <RecommendDoc>https://api.alibabacloud.com/troubleshoot?q=0003-00000001</RecommendDoc>
-</Error>
@@ -1,9 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Error>
-  <Code>AccessDenied</Code>
-  <Message>You have no right to access this object because of bucket acl.</Message>
-  <RequestId>69D96BFB7B92D33535D6D90D</RequestId>
-  <HostId>hailuo-image-algeng-data-us.oss-us-east-1.aliyuncs.com</HostId>
-  <EC>0003-00000001</EC>
-  <RecommendDoc>https://api.alibabacloud.com/troubleshoot?q=0003-00000001</RecommendDoc>
-</Error>
@@ -1,9 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Error>
-  <Code>AccessDenied</Code>
-  <Message>You have no right to access this object because of bucket acl.</Message>
-  <RequestId>69D96B8BDF4B473630A2E120</RequestId>
-  <HostId>hailuo-image-algeng-data-us.oss-us-east-1.aliyuncs.com</HostId>
-  <EC>0003-00000001</EC>
-  <RecommendDoc>https://api.alibabacloud.com/troubleshoot?q=0003-00000001</RecommendDoc>
-</Error>
@@ -1,9 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Error>
-  <Code>AccessDenied</Code>
-  <Message>You have no right to access this object because of bucket acl.</Message>
-  <RequestId>69D96D78BFFCAD343037C27C</RequestId>
-  <HostId>hailuo-image-algeng-data-us.oss-us-east-1.aliyuncs.com</HostId>
-  <EC>0003-00000001</EC>
-  <RecommendDoc>https://api.alibabacloud.com/troubleshoot?q=0003-00000001</RecommendDoc>
-</Error>
@@ -0,0 +1,10 @@
+{
+  "$schema": "https://docs.renovatebot.com/renovate-schema.json",
+  "extends": ["config:recommended", ":pinAllExceptPeerDependencies", "helpers:pinGitHubActionDigests"],
+  "labels": ["dependencies"],
+  "prConcurrentLimit": 5,
+  "packageRules": [
+    {"matchUpdateTypes": ["minor", "patch"], "groupName": "minor and patch dependencies", "automerge": false},
+    {"matchDepTypes": ["devDependencies"], "matchUpdateTypes": ["minor", "patch"], "automerge": true, "automergeType": "pr"}
+  ]
+}
@@ -386,9 +386,10 @@ export function App() {
    return <Navigate to="/setup" replace />;
  }

-  // Redirect authenticated users to /admin (but preserve impersonation flow via ?sessionId=)
+  // Redirect staff to /admin; allow customers to access portal (preserve impersonation via ?sessionId=)
  const searchParams = new URLSearchParams(location.search);
-  if (!authDisabled && session && !location.pathname.startsWith("/admin") && !searchParams.has("sessionId")) {
+  const isStaff = session?.user && (session.user as any).role === "staff";
+  if (!authDisabled && session && !location.pathname.startsWith("/admin") && !searchParams.has("sessionId") && isStaff) {
    return <Navigate to="/admin" replace />;
  }

@@ -1,6 +1,6 @@
 import { describe, it, expect, vi, beforeEach, afterEach } from "vitest";
 import { render, screen, fireEvent, waitFor } from "@testing-library/react";
-import { parseTimeTo24Hour, isUpcoming, CustomerNotesSection, ConfirmationSection } from "../portal/sections/Appointments.tsx";
+import { parseTimeTo24Hour, isUpcoming, CustomerNotesSection, ConfirmationSection, StatusBadge } from "../portal/sections/Appointments.tsx";

 const UPCOMING_APPT = {
  id: "appt-1",
@@ -379,4 +379,202 @@ describe("ConfirmationSection", () => {
      expect(screen.getByText(/Confirmed!/i)).toBeInTheDocument();
    });
  });
+});
+
+describe("StatusBadge", () => {
+  it("renders Confirmed for confirmed status", () => {
+    render(<StatusBadge status="confirmed" />);
+    expect(screen.getByText("Confirmed")).toBeInTheDocument();
+  });
+
+  it("renders Pending for pending status", () => {
+    render(<StatusBadge status="pending" />);
+    expect(screen.getByText("Pending")).toBeInTheDocument();
+  });
+
+  it("renders Waitlisted for waitlisted status", () => {
+    render(<StatusBadge status="waitlisted" />);
+    expect(screen.getByText("Waitlisted")).toBeInTheDocument();
+  });
+
+  it("renders Completed for completed status", () => {
+    render(<StatusBadge status="completed" />);
+    expect(screen.getByText("Completed")).toBeInTheDocument();
+  });
+
+  it("renders Cancelled for cancelled status", () => {
+    render(<StatusBadge status="cancelled" />);
+    expect(screen.getByText("Cancelled")).toBeInTheDocument();
+  });
+
+  it("falls back to status string for unknown status", () => {
+    render(<StatusBadge status="custom-status" />);
+    expect(screen.getByText("custom-status")).toBeInTheDocument();
+  });
+
+  it("uses correct CSS class for confirmed status", () => {
+    render(<StatusBadge status="confirmed" />);
+    const badge = screen.getByText("Confirmed").closest('span');
+    expect(badge?.className).toContain("bg-green-100");
+    expect(badge?.className).toContain("text-green-700");
+  });
+
+  it("uses correct CSS class for waitlisted status", () => {
+    render(<StatusBadge status="waitlisted" />);
+    const badge = screen.getByText("Waitlisted").closest('span');
+    expect(badge?.className).toContain("bg-blue-100");
+    expect(badge?.className).toContain("text-blue-600");
+  });
+
+  it("uses correct CSS class for pending status", () => {
+    render(<StatusBadge status="pending" />);
+    const badge = screen.getByText("Pending").closest('span');
+    expect(badge?.className).toContain("bg-amber-100");
+    expect(badge?.className).toContain("text-amber-600");
+  });
+
+  it("uses fallback styling for unknown status", () => {
+    render(<StatusBadge status="unknown" />);
+    const badge = screen.getByText("unknown").closest('span');
+    expect(badge?.className).toContain("bg-stone-100");
+    expect(badge?.className).toContain("text-stone-600");
+  });
+});
+
+describe("RescheduleFlow dynamic time slots", () => {
+  beforeEach(() => {
+    vi.clearAllMocks();
+    global.fetch = vi.fn();
+  });
+
+  const RESCHEDULE_APPT = {
+    id: "appt-r1",
+    petId: "pet-1",
+    petName: "Buddy",
+    groomerId: "groomer-1",
+    groomerName: "Sarah",
+    services: ["Bath & Brush"],
+    serviceId: "service-1",
+    addOns: [],
+    date: "2027-01-01",
+    time: "10:00 AM",
+    duration: 60,
+    price: 50,
+    status: "confirmed" as const,
+    notes: "",
+    customerNotes: "",
+    confirmationStatus: "confirmed" as const,
+  };
+
+  it("shows loading state while fetching availability", async () => {
+    vi.mocked(global.fetch).mockReturnValue(new Promise(() => {})); // Never resolves
+
+    const { RescheduleFlow } = await import("../portal/sections/Appointments.tsx");
+    render(<RescheduleFlow appointment={RESCHEDULE_APPT} onClose={() => {}} sessionId="test-session-id" />);
+
+    const dateInput = screen.getByLabelText(/date/i) || screen.getByRole("textbox", { name: /date/i });
+    fireEvent.change(dateInput, { target: { value: "2027-01-15" } });
+
+    await waitFor(() => {
+      expect(screen.getByText(/Checking availability/i)).toBeInTheDocument();
+    });
+  });
+
+  it("displays fetched time slots from API", async () => {
+    vi.mocked(global.fetch).mockResolvedValue({
+      ok: true,
+      json: async () => ["9:00 AM", "10:00 AM", "2:00 PM"],
+    } as Response);
+
+    const { RescheduleFlow } = await import("../portal/sections/Appointments.tsx");
+    render(<RescheduleFlow appointment={RESCHEDULE_APPT} onClose={() => {}} sessionId="test-session-id" />);
+
+    const dateInput = screen.getByLabelText(/date/i) || screen.getByRole("textbox", { name: /date/i });
+    fireEvent.change(dateInput, { target: { value: "2027-01-15" } });
+
+    await waitFor(() => {
+      expect(screen.getByText("9:00 AM")).toBeInTheDocument();
+      expect(screen.getByText("10:00 AM")).toBeInTheDocument();
+      expect(screen.getByText("2:00 PM")).toBeInTheDocument();
+    });
+  });
+
+  it("shows error state when availability fetch fails", async () => {
+    vi.mocked(global.fetch).mockRejectedValue(new Error("Network error"));
+
+    const { RescheduleFlow } = await import("../portal/sections/Appointments.tsx");
+    render(<RescheduleFlow appointment={RESCHEDULE_APPT} onClose={() => {}} sessionId="test-session-id" />);
+
+    const dateInput = screen.getByLabelText(/date/i) || screen.getByRole("textbox", { name: /date/i });
+    fireEvent.change(dateInput, { target: { value: "2027-01-15" } });
+
+    await waitFor(() => {
+      expect(screen.getByText(/Failed to load time slots/i)).toBeInTheDocument();
+    });
+  });
+
+  it("shows no slots message when API returns empty array", async () => {
+    vi.mocked(global.fetch).mockResolvedValue({
+      ok: true,
+      json: async () => [] as string[],
+    } as Response);
+
+    const { RescheduleFlow } = await import("../portal/sections/Appointments.tsx");
+    render(<RescheduleFlow appointment={RESCHEDULE_APPT} onClose={() => {}} sessionId="test-session-id" />);
+
+    const dateInput = screen.getByLabelText(/date/i) || screen.getByRole("textbox", { name: /date/i });
+    fireEvent.change(dateInput, { target: { value: "2027-01-15" } });
+
+    await waitFor(() => {
+      expect(screen.getByText(/No available slots on this date/i)).toBeInTheDocument();
+    });
+  });
+
+  it("calls /api/book/availability with the selected date", async () => {
+    vi.mocked(global.fetch).mockResolvedValue({
+      ok: true,
+      json: async () => ["9:00 AM"] as string[],
+    } as Response);
+
+    const { RescheduleFlow } = await import("../portal/sections/Appointments.tsx");
+    render(<RescheduleFlow appointment={RESCHEDULE_APPT} onClose={() => {}} sessionId="test-session-id" />);
+
+    const dateInput = screen.getByLabelText(/date/i) || screen.getByRole("textbox", { name: /date/i });
+    fireEvent.change(dateInput, { target: { value: "2027-02-20" } });
+
+    await waitFor(() => {
+      expect(global.fetch).toHaveBeenCalledWith(
+        "/api/book/availability?date=2027-02-20",
+        expect.objectContaining({
+          headers: expect.objectContaining({ "X-Impersonation-Session-Id": "test-session-id" }),
+        })
+      );
+    });
+  });
+
+  it("re-fetches slots when date changes", async () => {
+    vi.mocked(global.fetch)
+      .mockResolvedValueOnce({
+        ok: true,
+        json: async () => ["9:00 AM"] as string[],
+      } as Response)
+      .mockResolvedValueOnce({
+        ok: true,
+        json: async () => ["11:00 AM", "1:00 PM"] as string[],
+      } as Response);
+
+    const { RescheduleFlow } = await import("../portal/sections/Appointments.tsx");
+    render(<RescheduleFlow appointment={RESCHEDULE_APPT} onClose={() => {}} sessionId="test-session-id" />);
+
+    const dateInput = screen.getByLabelText(/date/i) || screen.getByRole("textbox", { name: /date/i });
+
+    fireEvent.change(dateInput, { target: { value: "2027-01-10" } });
+    await waitFor(() => expect(screen.getByText("9:00 AM")).toBeInTheDocument());
+
+    fireEvent.change(dateInput, { target: { value: "2027-01-15" } });
+    await waitFor(() => {
+      expect(screen.getByText("11:00 AM")).toBeInTheDocument();
+      expect(screen.getByText("1:00 PM")).toBeInTheDocument();
+    });
+  });
 });
@@ -0,0 +1,27 @@
+import { describe, it, expect } from "vitest";
+import { render, screen } from "@testing-library/react";
+import { BookingCancelledPage } from "../pages/BookingCancelled.tsx";
+
+describe("BookingCancelledPage", () => {
+  it("renders the cancelled heading", () => {
+    render(<BookingCancelledPage />);
+    expect(screen.getByRole("heading", { name: /Appointment Cancelled/i })).toBeInTheDocument();
+  });
+
+  it("renders the cancelled body text", () => {
+    render(<BookingCancelledPage />);
+    expect(screen.getByText(/Your appointment has been cancelled/i)).toBeInTheDocument();
+  });
+
+  it("has a Book again link pointing to /admin/book", () => {
+    render(<BookingCancelledPage />);
+    const link = screen.getByRole("link", { name: /Book again/i });
+    expect(link).toHaveAttribute("href", "/admin/book");
+  });
+
+  it("has a Back to Portal link pointing to /", () => {
+    render(<BookingCancelledPage />);
+    const link = screen.getByRole("link", { name: /Back to Portal/i });
+    expect(link).toHaveAttribute("href", "/");
+  });
+});
@@ -0,0 +1,38 @@
+import { describe, it, expect } from "vitest";
+import { render, screen } from "@testing-library/react";
+import { BookingErrorPage } from "../pages/BookingError.tsx";
+import { BUSINESS_CONTACT_INFO } from "../lib/contact.ts";
+
+describe("BookingErrorPage", () => {
+  it("renders the error heading", () => {
+    render(<BookingErrorPage />);
+    expect(screen.getByRole("heading", { name: /Link Invalid or Expired/i })).toBeInTheDocument();
+  });
+
+  it("renders the error body text", () => {
+    render(<BookingErrorPage />);
+    expect(screen.getByText(/This confirmation link is invalid/i)).toBeInTheDocument();
+  });
+
+  it("has a Start a new booking link pointing to /admin/book", () => {
+    render(<BookingErrorPage />);
+    const link = screen.getByRole("link", { name: /Start a new booking/i });
+    expect(link).toHaveAttribute("href", "/admin/book");
+  });
+
+  it("has a Back to Portal link pointing to /", () => {
+    render(<BookingErrorPage />);
+    const link = screen.getByRole("link", { name: /Back to Portal/i });
+    expect(link).toHaveAttribute("href", "/");
+  });
+
+  it("displays business contact phone", () => {
+    render(<BookingErrorPage />);
+    expect(screen.getByText(new RegExp(BUSINESS_CONTACT_INFO.phone.replace(/[()]/g, "\\$&")))).toBeInTheDocument();
+  });
+
+  it("displays business contact email", () => {
+    render(<BookingErrorPage />);
+    expect(screen.getByText(new RegExp(BUSINESS_CONTACT_INFO.email))).toBeInTheDocument();
+  });
+});
@@ -0,0 +1,83 @@
+import { describe, it, expect, vi } from "vitest";
+import { ANALYTICS_EVENTS, fireAnalyticsEvent } from "../lib/analytics";
+
+describe("analytics", () => {
+  describe("ANALYTICS_EVENTS constants", () => {
+    it("exports all required event names", () => {
+      expect(ANALYTICS_EVENTS.BOOKING_STEP_SERVICE).toBe("booking_step_service");
+      expect(ANALYTICS_EVENTS.BOOKING_STEP_TIME).toBe("booking_step_time");
+      expect(ANALYTICS_EVENTS.BOOKING_STEP_CONTACT).toBe("booking_step_contact");
+      expect(ANALYTICS_EVENTS.BOOKING_STEP_SUBMIT).toBe("booking_step_submit");
+      expect(ANALYTICS_EVENTS.BOOKING_CONFIRMED).toBe("booking_confirmed");
+      expect(ANALYTICS_EVENTS.BOOKING_ERROR).toBe("booking_error");
+    });
+
+    it("has no duplicate event names", () => {
+      const values = Object.values(ANALYTICS_EVENTS);
+      const unique = new Set(values);
+      expect(unique.size).toBe(values.length);
+    });
+  });
+
+  describe("fireAnalyticsEvent", () => {
+    it("dispatches a CustomEvent with the correct event name", () => {
+      const listener = vi.fn();
+      window.addEventListener(ANALYTICS_EVENTS.BOOKING_STEP_SERVICE, listener);
+      fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_STEP_SERVICE, { step: "service", flow: "public" });
+      expect(listener).toHaveBeenCalledTimes(1);
+      const event = listener.mock.calls[0]![0] as CustomEvent;
+      expect(event.type).toBe("booking_step_service");
+      expect(event.detail.step).toBe("service");
+      expect(event.detail.flow).toBe("public");
+      expect(event.detail.timestamp).toBeDefined();
+      window.removeEventListener(ANALYTICS_EVENTS.BOOKING_STEP_SERVICE, listener);
+    });
+
+    it("includes a timestamp in the event detail", () => {
+      const listener = vi.fn();
+      window.addEventListener(ANALYTICS_EVENTS.BOOKING_CONFIRMED, listener);
+      fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_CONFIRMED, { step: "confirmed", flow: "public" });
+      const event = listener.mock.calls[0]![0] as CustomEvent;
+      expect(event.detail.timestamp).toBeTruthy();
+      expect(new Date(event.detail.timestamp as string)).toBeInstanceOf(Date);
+      window.removeEventListener(ANALYTICS_EVENTS.BOOKING_CONFIRMED, listener);
+    });
+
+    it("does not throw when called with no payload", () => {
+      expect(() => {
+        fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_ERROR, {});
+      }).not.toThrow();
+    });
+
+    it("does not throw when window.dispatchEvent throws", () => {
+      const original = window.dispatchEvent;
+      window.dispatchEvent = () => {
+        throw new Error("analytics blocked");
+      };
+      expect(() => {
+        fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_STEP_SUBMIT, { step: "submit", flow: "public" });
+      }).not.toThrow();
+      window.dispatchEvent = original;
+    });
+
+    it("fires events for all event types", () => {
+      const events = Object.values(ANALYTICS_EVENTS);
+      for (const eventName of events) {
+        const listener = vi.fn();
+        window.addEventListener(eventName, listener);
+        fireAnalyticsEvent(eventName as typeof events[number], { step: "test", flow: "public" });
+        expect(listener).toHaveBeenCalledTimes(1);
+        window.removeEventListener(eventName, listener);
+      }
+    });
+
+    it("does not include PII in payload", () => {
+      // Payload only contains step, flow, and timestamp — no names, emails, or phones
+      const payload = { step: "contact", flow: "public" };
+      const keys = Object.keys(payload);
+      const piish = ["name", "email", "phone", "clientName", "clientEmail", "clientPhone", "petName"];
+      const hasPII = piish.some((k) => keys.includes(k));
+      expect(hasPII).toBe(false);
+    });
+  });
+});
@@ -8,6 +8,19 @@
  --color-accent-dark: color-mix(in srgb, var(--color-accent) 78%, #000);
  --color-accent-light: color-mix(in srgb, var(--color-accent) 18%, #fff);
  --color-accent-lighter: color-mix(in srgb, var(--color-accent) 9%, #fff);
+
+  /* Semantic / booking page tokens */
+  --color-error: #dc2626;
+  --color-error-dark: #b91c1c;
+  --color-error-bg: #fef2f2;
+  --color-cancelled: #ea580c;
+  --color-cancelled-dark: #c2410c;
+  --color-cancelled-bg: #fff7ed;
+  --color-success: #16a34a;
+  --color-success-dark: #15803d;
+  --color-success-bg: #f0fdf4;
+  --color-text-secondary: #4b5563;
+  --color-surface: #fff;
 }

 *, *::before, *::after {
@@ -0,0 +1,40 @@
+// Analytics event names — single source of truth
+export const ANALYTICS_EVENTS = {
+  BOOKING_STEP_SERVICE: "booking_step_service",
+  BOOKING_STEP_TIME: "booking_step_time",
+  BOOKING_STEP_CONTACT: "booking_step_contact",
+  BOOKING_STEP_SUBMIT: "booking_step_submit",
+  BOOKING_CONFIRMED: "booking_confirmed",
+  BOOKING_ERROR: "booking_error",
+} as const;
+
+export type AnalyticsEventName = (typeof ANALYTICS_EVENTS)[keyof typeof ANALYTICS_EVENTS];
+
+export type AnalyticsPayload = {
+  step?: string;
+  flow?: "public" | "portal";
+  [key: string]: string | undefined;
+};
+
+/**
+ * Fires a lightweight analytics event via window.dispatchEvent.
+ * No-op safe: failures are swallowed so analytics never breaks the booking flow.
+ * Designed for later Plausible/GTM integration.
+ */
+export function fireAnalyticsEvent(
+  eventName: AnalyticsEventName,
+  payload: AnalyticsPayload = {}
+): void {
+  try {
+    window.dispatchEvent(
+      new CustomEvent(eventName, {
+        detail: {
+          ...payload,
+          timestamp: new Date().toISOString(),
+        },
+      })
+    );
+  } catch {
+    // no-op: analytics must never break the booking flow
+  }
+}
@@ -1,7 +1,7 @@
 import { createAuthClient } from "better-auth/react";

 export const authClient = createAuthClient({
-  baseURL: import.meta.env.VITE_API_URL ?? "",
+  baseURL: import.meta.env.VITE_API_URL || (typeof window !== "undefined" ? window.location.origin : ""),
 });

 export const { signIn, signOut, useSession, changePassword } = authClient;
@@ -0,0 +1,7 @@
+// Business contact information — update values to reflect actual business details.
+// Used on error/cancellation pages to help customers reach the business.
+export const BUSINESS_CONTACT_INFO = {
+  phone: "(555) 000-1234",
+  email: "hello@groombook.example.com",
+  address: "123 Main St, Anytown, USA",
+} as const;
@@ -1,6 +1,7 @@
 import { useEffect, useState } from "react";
 import { useSearchParams } from "react-router-dom";
 import type { Service } from "@groombook/types";
+import { ANALYTICS_EVENTS, fireAnalyticsEvent } from "../lib/analytics";

 // ─── Types ───────────────────────────────────────────────────────────────────

@@ -193,12 +194,14 @@ export function BookPage() {
    setSelectedService(svc);
    setForm((f) => ({ ...f, serviceId: svc.id }));
    setStep(2);
+    fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_STEP_SERVICE, { step: "service", flow: "public" });
  }

  function goToStep3() {
    if (!selectedSlot) return;
    setForm((f) => ({ ...f, startTime: selectedSlot }));
    setStep(3);
+    fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_STEP_TIME, { step: "time", flow: "public" });
  }

  function goToStep4() {
@@ -208,6 +211,7 @@ export function BookPage() {
    }
    setFormError(null);
    setStep(4);
+    fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_STEP_CONTACT, { step: "contact", flow: "public" });
  }

  async function submitBooking() {
@@ -236,6 +240,7 @@ export function BookPage() {
        throw new Error(body.error ?? `HTTP ${res.status}`);
      }
      const data = (await res.json()) as BookingResult;
+      fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_STEP_SUBMIT, { step: "submit", flow: "public" });
      setResult(data);
      setStep(5);
    } catch (e: unknown) {
@@ -519,7 +524,7 @@ export function BookPage() {
                    <option value="small">Small (under 15 lbs)</option>
                    <option value="medium">Medium (15–40 lbs)</option>
                    <option value="large">Large (40–80 lbs)</option>
-                    <option value="x-large">X-Large (over 80 lbs)</option>
+                    <option value="xlarge">X-Large (over 80 lbs)</option>
                  </select>
                </div>
                <div>
@@ -1,3 +1,10 @@
+const STRINGS = {
+  heading: "Appointment Cancelled",
+  body: "Your appointment has been cancelled. If this was a mistake or you'd like to rebook, please contact us.",
+  bookAgain: "Book again",
+  backToPortal: "Back to Portal",
+} as const;
+
 export function BookingCancelledPage() {
  return (
    <div
@@ -7,12 +14,12 @@ export function BookingCancelledPage() {
        alignItems: "center",
        justifyContent: "center",
        fontFamily: "system-ui, sans-serif",
-        background: "#fff7ed",
+        background: "var(--color-cancelled-bg)",
      }}
    >
      <div
        style={{
-          background: "#fff",
+          background: "var(--color-surface)",
          borderRadius: 12,
          padding: "2.5rem 3rem",
          boxShadow: "0 4px 24px rgba(0,0,0,0.08)",
@@ -21,28 +28,45 @@ export function BookingCancelledPage() {
        }}
      >
        <div style={{ fontSize: 56, marginBottom: "0.5rem" }}>✗</div>
-        <h1 style={{ color: "#c2410c", fontSize: 24, margin: "0 0 0.5rem" }}>
-          Appointment Cancelled
+        <h1 style={{ color: "var(--color-cancelled-dark)", fontSize: 24, margin: "0 0 0.5rem" }}>
+          {STRINGS.heading}
        </h1>
-        <p style={{ color: "#4b5563", margin: "0 0 1.5rem" }}>
-          Your appointment has been cancelled. If this was a mistake or you'd
-          like to rebook, please contact us.
+        <p style={{ color: "var(--color-text-secondary)", margin: "0 0 1.5rem" }}>
+          {STRINGS.body}
        </p>
-        <a
-          href="/"
-          style={{
-            display: "inline-block",
-            padding: "0.6rem 1.5rem",
-            background: "#ea580c",
-            color: "#fff",
-            borderRadius: 6,
-            textDecoration: "none",
-            fontWeight: 600,
-            fontSize: 14,
-          }}
-        >
-          Back to Portal
-        </a>
+
+        <div style={{ display: "flex", flexDirection: "column", gap: "0.75rem", alignItems: "center" }}>
+          <a
+            href="/admin/book"
+            style={{
+              display: "inline-block",
+              padding: "0.6rem 1.5rem",
+              background: "var(--color-primary)",
+              color: "#fff",
+              borderRadius: 6,
+              textDecoration: "none",
+              fontWeight: 600,
+              fontSize: 14,
+            }}
+          >
+            {STRINGS.bookAgain}
+          </a>
+          <a
+            href="/"
+            style={{
+              display: "inline-block",
+              padding: "0.6rem 1.5rem",
+              background: "var(--color-cancelled)",
+              color: "#fff",
+              borderRadius: 6,
+              textDecoration: "none",
+              fontWeight: 600,
+              fontSize: 14,
+            }}
+          >
+            {STRINGS.backToPortal}
+          </a>
+        </div>
      </div>
    </div>
  );
@@ -1,4 +1,11 @@
+import { useEffect } from "react";
+import { ANALYTICS_EVENTS, fireAnalyticsEvent } from "../lib/analytics";
+
 export function BookingConfirmedPage() {
+  useEffect(() => {
+    fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_CONFIRMED, { step: "confirmed", flow: "public" });
+  }, []);
+
  return (
    <div
      style={{
@@ -1,4 +1,20 @@
+import { useEffect } from "react";
+import { BUSINESS_CONTACT_INFO } from "../lib/contact";
+import { ANALYTICS_EVENTS, fireAnalyticsEvent } from "../lib/analytics";
+
+const STRINGS = {
+  heading: "Link Invalid or Expired",
+  body: "This confirmation link is invalid, has already been used, or your appointment has already passed. Please contact us if you need help.",
+  newBooking: "Start a new booking",
+  backToPortal: "Back to Portal",
+  contactLabel: "Need help?",
+} as const;
+
 export function BookingErrorPage() {
+  useEffect(() => {
+    fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_ERROR, { step: "error", flow: "public" });
+  }, []);
+
  return (
    <div
      style={{
@@ -7,12 +23,12 @@ export function BookingErrorPage() {
        alignItems: "center",
        justifyContent: "center",
        fontFamily: "system-ui, sans-serif",
-        background: "#fef2f2",
+        background: "var(--color-error-bg)",
      }}
    >
      <div
        style={{
-          background: "#fff",
+          background: "var(--color-surface)",
          borderRadius: 12,
          padding: "2.5rem 3rem",
          boxShadow: "0 4px 24px rgba(0,0,0,0.08)",
@@ -21,28 +37,52 @@ export function BookingErrorPage() {
        }}
      >
        <div style={{ fontSize: 56, marginBottom: "0.5rem" }}>⚠️</div>
-        <h1 style={{ color: "#b91c1c", fontSize: 24, margin: "0 0 0.5rem" }}>
-          Link Invalid or Expired
+        <h1 style={{ color: "var(--color-error-dark)", fontSize: 24, margin: "0 0 0.5rem" }}>
+          {STRINGS.heading}
        </h1>
-        <p style={{ color: "#4b5563", margin: "0 0 1.5rem" }}>
-          This confirmation link is invalid, has already been used, or your
-          appointment has already passed. Please contact us if you need help.
+        <p style={{ color: "var(--color-text-secondary)", margin: "0 0 1.5rem" }}>
+          {STRINGS.body}
        </p>
-        <a
-          href="/"
-          style={{
-            display: "inline-block",
-            padding: "0.6rem 1.5rem",
-            background: "#dc2626",
-            color: "#fff",
-            borderRadius: 6,
-            textDecoration: "none",
-            fontWeight: 600,
-            fontSize: 14,
-          }}
-        >
-          Back to Portal
-        </a>
+
+        <div style={{ display: "flex", flexDirection: "column", gap: "0.75rem", alignItems: "center" }}>
+          <a
+            href="/admin/book"
+            style={{
+              display: "inline-block",
+              padding: "0.6rem 1.5rem",
+              background: "var(--color-primary)",
+              color: "#fff",
+              borderRadius: 6,
+              textDecoration: "none",
+              fontWeight: 600,
+              fontSize: 14,
+            }}
+          >
+            {STRINGS.newBooking}
+          </a>
+          <a
+            href="/"
+            style={{
+              display: "inline-block",
+              padding: "0.6rem 1.5rem",
+              background: "var(--color-error)",
+              color: "#fff",
+              borderRadius: 6,
+              textDecoration: "none",
+              fontWeight: 600,
+              fontSize: 14,
+            }}
+          >
+            {STRINGS.backToPortal}
+          </a>
+        </div>
+
+        <div style={{ marginTop: "1.5rem", paddingTop: "1rem", borderTop: "1px solid #e5e7eb", fontSize: 13, color: "var(--color-text-secondary)" }}>
+          <p style={{ margin: "0 0 0.25rem", fontWeight: 600 }}>{STRINGS.contactLabel}</p>
+          <p style={{ margin: 0 }}>
+            {BUSINESS_CONTACT_INFO.phone} · {BUSINESS_CONTACT_INFO.email}
+          </p>
+        </div>
      </div>
    </div>
  );
@@ -25,6 +25,8 @@ interface PetForm {
  cutStyle: string;
  shampooPreference: string;
  specialCareNotes: string;
+  coatType: string;
+  sizeCategory: string;
 }

 interface VisitLogForm {
@@ -38,6 +40,7 @@ const EMPTY_CLIENT: ClientForm = { name: "", email: "", phone: "", address: "",
 const EMPTY_PET: PetForm = {
  name: "", species: "Dog", breed: "", weightStr: "", dob: "",
  healthAlerts: "", groomingNotes: "", cutStyle: "", shampooPreference: "", specialCareNotes: "",
+  coatType: "", sizeCategory: "",
 };
 const EMPTY_VISIT_LOG: VisitLogForm = { cutStyle: "", productsUsed: "", notes: "", groomedAt: "" };

@@ -209,6 +212,8 @@ export function ClientsPage() {
      cutStyle: p.cutStyle ?? "",
      shampooPreference: p.shampooPreference ?? "",
      specialCareNotes: p.specialCareNotes ?? "",
+      coatType: p.coatType ?? "",
+      sizeCategory: p.petSizeCategory ?? "",
    });
    setPetFormError(null);
    setShowPetForm(true);
@@ -315,6 +320,8 @@ export function ClientsPage() {
        cutStyle: petForm.cutStyle || undefined,
        shampooPreference: petForm.shampooPreference || undefined,
        specialCareNotes: petForm.specialCareNotes || undefined,
+        coatType: petForm.coatType || undefined,
+        petSizeCategory: petForm.sizeCategory || undefined,
      };
      const res = editingPet
        ? await fetch(`/api/pets/${editingPet.id}`, { method: "PATCH", headers: { "Content-Type": "application/json" }, body: JSON.stringify(body) })
@@ -690,6 +697,34 @@ export function ClientsPage() {
            <Field label="Breed (optional)">
              <input value={petForm.breed} onChange={(e) => setPetForm((f) => ({ ...f, breed: e.target.value }))} style={inputStyle} />
            </Field>
+            <Field label="Size Category (optional)">
+              <select
+                value={petForm.sizeCategory}
+                onChange={(e) => setPetForm((f) => ({ ...f, sizeCategory: e.target.value }))}
+                style={inputStyle}
+              >
+                <option value="">Not set</option>
+                <option value="small">Small</option>
+                <option value="medium">Medium</option>
+                <option value="large">Large</option>
+                <option value="xlarge">X-Large</option>
+              </select>
+            </Field>
+            <Field label="Coat Type (optional)">
+              <select
+                value={petForm.coatType}
+                onChange={(e) => setPetForm((f) => ({ ...f, coatType: e.target.value }))}
+                style={inputStyle}
+              >
+                <option value="">Not set</option>
+                <option value="smooth">Smooth</option>
+                <option value="double">Double</option>
+                <option value="curly">Curly</option>
+                <option value="wire">Wire</option>
+                <option value="long">Long</option>
+                <option value="hairless">Hairless</option>
+              </select>
+            </Field>
            <Field label="Weight kg (optional)">
              <input type="number" step="0.1" min="0" value={petForm.weightStr} onChange={(e) => setPetForm((f) => ({ ...f, weightStr: e.target.value }))} style={inputStyle} />
            </Field>
@@ -1,5 +1,6 @@
 import React, { useState, useEffect } from 'react';
 import { Calendar, Clock, Plus, ChevronRight, ChevronDown, Loader2 } from 'lucide-react';
+import { ANALYTICS_EVENTS, fireAnalyticsEvent } from '../../lib/analytics';

 export interface Appointment {
  id: string;
@@ -82,14 +83,34 @@ export function isUpcoming(appt: Appointment): boolean {

 const STATUS_COLORS: Record<string, string> = {
  confirmed: 'bg-green-100 text-green-700',
-  pending: 'bg-amber-100 text-amber-700',
-  waitlisted: 'bg-blue-100 text-blue-700',
+  pending: 'bg-amber-100 text-amber-600',
+  waitlisted: 'bg-blue-100 text-blue-600',
  completed: 'bg-stone-100 text-stone-600',
  cancelled: 'bg-red-100 text-red-600',
  'no-show': 'bg-yellow-100 text-yellow-700',
-  scheduled: 'bg-blue-100 text-blue-700',
+  scheduled: 'bg-blue-100 text-blue-600',
 };

+const STATUS_LABELS: Record<string, string> = {
+  confirmed: 'Confirmed',
+  pending: 'Pending',
+  waitlisted: 'Waitlisted',
+  completed: 'Completed',
+  cancelled: 'Cancelled',
+  'no-show': 'No-show',
+  scheduled: 'Scheduled',
+};
+
+export function StatusBadge({ status }: { status: string }) {
+  const label = STATUS_LABELS[status] ?? status;
+  const colorClass = STATUS_COLORS[status] ?? 'bg-stone-100 text-stone-600';
+  return (
+    <span className={`px-2 py-0.5 rounded-full text-xs font-medium ${colorClass}`}>
+      {label}
+    </span>
+  );
+}
+
 const CONFIRMATION_STATUS_COLORS: Record<string, string> = {
  confirmed: 'bg-green-100 text-green-700',
  pending: 'bg-amber-100 text-amber-700',
@@ -297,13 +318,7 @@ function AppointmentCard({
            <span>with {appt.groomerName || 'First Available'}</span>
          </div>
        </div>
-        <span
-          className={`px-2 py-0.5 rounded-full text-xs font-medium ${
-            STATUS_COLORS[appt.status] || ''
-          }`}
-        >
-          {appt.status}
-        </span>
+        <StatusBadge status={appt.status} />
        {expanded ? (
          <ChevronDown size={16} className="text-stone-400" />
        ) : (
@@ -573,16 +588,26 @@ export function RescheduleFlow({
  const [submitting, setSubmitting] = useState(false);
  const [error, setError] = useState<string | null>(null);
  const [success, setSuccess] = useState(false);
+  const [slotsLoading, setSlotsLoading] = useState(false);
+  const [slotsError, setSlotsError] = useState<string | null>(null);
+  const [availableTimes, setAvailableTimes] = useState<string[]>([]);

-  const availableTimes = [
-    '9:00 AM',
-    '10:00 AM',
-    '11:00 AM',
-    '1:00 PM',
-    '2:00 PM',
-    '3:00 PM',
-    '4:00 PM',
-  ];
+  useEffect(() => {
+    if (!selectedDate || !sessionId) {
+      setAvailableTimes([]);
+      return;
+    }
+    const params = new URLSearchParams({ date: selectedDate });
+    setSlotsLoading(true);
+    setSlotsError(null);
+    fetch(`/api/book/availability?${params.toString()}`, {
+      headers: { "X-Impersonation-Session-Id": sessionId ?? "" },
+    })
+      .then((r) => r.json() as Promise<string[]>)
+      .then(setAvailableTimes)
+      .catch(() => setSlotsError('Failed to load time slots'))
+      .finally(() => setSlotsLoading(false));
+  }, [selectedDate, sessionId]);

  async function handleSubmit() {
    if (!selectedDate || !selectedTime) return;
@@ -654,6 +679,7 @@ export function RescheduleFlow({
              <h3 className="font-medium text-stone-800 mb-3">Pick a New Date & Time</h3>
              <input
                type="date"
+                aria-label="Select date"
                value={selectedDate}
                onChange={(e) => setSelectedDate(e.target.value)}
                min={new Date().toISOString().split('T')[0]}
@@ -661,7 +687,12 @@ export function RescheduleFlow({
              />
              {selectedDate && (
                <div className="grid grid-cols-3 gap-2 mb-4">
-                  {availableTimes.map((time) => (
+                  {slotsLoading && <p className="col-span-3 text-sm text-stone-500 py-2">Checking availability…</p>}
+                  {!slotsLoading && slotsError && <p className="col-span-3 text-sm text-red-500 py-2">{slotsError}</p>}
+                  {!slotsLoading && availableTimes.length === 0 && !slotsError && (
+                    <p className="col-span-3 text-sm text-stone-500 py-2">No available slots on this date.</p>
+                  )}
+                  {!slotsLoading && availableTimes.map((time) => (
                    <button
                      key={time}
                      onClick={() => setSelectedTime(time)}
@@ -720,19 +751,34 @@ function BookingFlow({ onClose, sessionId }: BookingFlowProps) {
  const [notes, setNotes] = useState('');
  const [recurring, setRecurring] = useState('');
  const [confirmed, setConfirmed] = useState(false);
+  useEffect(() => {
+    if (confirmed) {
+      fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_CONFIRMED, { step: "confirmed", flow: "portal" });
+    }
+  }, [confirmed]);
  const [loading, setLoading] = useState(true);
  const [error, setError] = useState<string | null>(null);
  const [submitting, setSubmitting] = useState(false);
+  const [slotsLoading, setSlotsLoading] = useState(false);
+  const [slotsError, setSlotsError] = useState<string | null>(null);
+  const [availableTimes, setAvailableTimes] = useState<string[]>([]);

-  const availableTimes = [
-    '9:00 AM',
-    '10:00 AM',
-    '11:00 AM',
-    '1:00 PM',
-    '2:00 PM',
-    '3:00 PM',
-    '4:00 PM',
-  ];
+  useEffect(() => {
+    if (!selectedDate || !sessionId) {
+      setAvailableTimes([]);
+      return;
+    }
+    const params = new URLSearchParams({ date: selectedDate });
+    setSlotsLoading(true);
+    setSlotsError(null);
+    fetch(`/api/book/availability?${params.toString()}`, {
+      headers: { "X-Impersonation-Session-Id": sessionId ?? "" },
+    })
+      .then((r) => r.json() as Promise<string[]>)
+      .then(setAvailableTimes)
+      .catch(() => setSlotsError('Failed to load time slots'))
+      .finally(() => setSlotsLoading(false));
+  }, [selectedDate, sessionId]);

  useEffect(() => {
    const fetchData = async () => {
@@ -801,6 +847,7 @@ function BookingFlow({ onClose, sessionId }: BookingFlowProps) {

      if (response.ok) {
        setConfirmed(true);
+        fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_STEP_SUBMIT, { step: "submit", flow: "portal" });
        setTimeout(() => {
          window.location.reload();
        }, 1500);
@@ -876,6 +923,7 @@ function BookingFlow({ onClose, sessionId }: BookingFlowProps) {
                        onClick={() => {
                          setSelectedPet(pet);
                          setStep(2);
+                          fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_STEP_SERVICE, { step: "service", flow: "portal" });
                        }}
                        className={`w-full flex items-center gap-3 p-3 rounded-xl border text-left transition-colors ${
                          selectedPet?.id === pet.id
@@ -1034,7 +1082,10 @@ function BookingFlow({ onClose, sessionId }: BookingFlowProps) {
                      Back
                    </button>
                    <button
-                      onClick={() => setStep(4)}
+                      onClick={() => {
+                        setStep(4);
+                        fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_STEP_CONTACT, { step: "groomer", flow: "portal" });
+                      }}
                      className="flex-1 px-4 py-2 bg-blue-600 text-white rounded-lg text-sm font-medium"
                    >
                      Next
@@ -1048,6 +1099,7 @@ function BookingFlow({ onClose, sessionId }: BookingFlowProps) {
                  <h3 className="font-medium text-stone-800 mb-3">Pick Date & Time</h3>
                  <input
                    type="date"
+                    aria-label="Select date"
                    value={selectedDate}
                    onChange={(e) => setSelectedDate(e.target.value)}
                    min={new Date().toISOString().split('T')[0]}
@@ -1055,7 +1107,12 @@ function BookingFlow({ onClose, sessionId }: BookingFlowProps) {
                  />
                  {selectedDate && (
                    <div className="grid grid-cols-3 gap-2 mb-4">
-                      {availableTimes.map((time) => (
+                      {slotsLoading && <p className="col-span-3 text-sm text-stone-500 py-2">Checking availability…</p>}
+                      {!slotsLoading && slotsError && <p className="col-span-3 text-sm text-red-500 py-2">{slotsError}</p>}
+                      {!slotsLoading && availableTimes.length === 0 && !slotsError && (
+                        <p className="col-span-3 text-sm text-stone-500 py-2">No available slots on this date.</p>
+                      )}
+                      {!slotsLoading && availableTimes.map((time) => (
                        <button
                          key={time}
                          onClick={() => setSelectedTime(time)}
@@ -1093,7 +1150,10 @@ function BookingFlow({ onClose, sessionId }: BookingFlowProps) {
                      Back
                    </button>
                    <button
-                      onClick={() => setStep(5)}
+                      onClick={() => {
+                        setStep(5);
+                        fireAnalyticsEvent(ANALYTICS_EVENTS.BOOKING_STEP_TIME, { step: "time", flow: "portal" });
+                      }}
                      disabled={!selectedDate || !selectedTime}
                      className="flex-1 px-4 py-2 bg-blue-600 text-white rounded-lg text-sm font-medium disabled:opacity-50"
                    >
@@ -1,5 +1,5 @@
 import { useState } from "react";
-import { X, Save, Plus, Star } from "lucide-react";
+import { X, Save, Plus, Star, Loader2 } from "lucide-react";
 import type { Pet, MedicalAlert, CoatType, AlertSeverity } from "@groombook/types";

 const COAT_TYPES: CoatType[] = ["double", "wire", "curly", "smooth", "long", "hairless"];
@@ -9,15 +9,17 @@ type SizeOption = typeof SIZE_OPTIONS[number];

 interface Props {
  pet?: Pet;
-  onSave: (pet: Pet) => void;
+  onSave: (pet: Pet) => void | Promise<void>;
  onCancel: () => void;
+  saving?: boolean;
+  saveError?: string | null;
 }

 function newAlert(): Omit<MedicalAlert, "id"> {
  return { type: "", description: "", severity: "low" };
 }

-export function PetForm({ pet, onSave, onCancel }: Props) {
+export function PetForm({ pet, onSave, onCancel, saving, saveError }: Props) {
  const [name, setName] = useState(pet?.name ?? "");
  const [breed, setBreed] = useState(pet?.breed ?? "");
  const [weight, setWeight] = useState(pet?.weightKg ?? 0);
@@ -305,18 +307,23 @@ export function PetForm({ pet, onSave, onCancel }: Props) {
          <button
            type="button"
            onClick={onCancel}
-            className="flex-1 px-4 py-2 border border-stone-200 rounded-lg text-sm text-stone-600 hover:bg-stone-50"
+            disabled={saving}
+            className="flex-1 px-4 py-2 border border-stone-200 rounded-lg text-sm text-stone-600 hover:bg-stone-50 disabled:opacity-50"
          >
            Cancel
          </button>
          <button
            type="submit"
-            className="flex-1 flex items-center justify-center gap-1.5 px-4 py-2 bg-(--color-accent) text-white rounded-lg text-sm font-medium hover:bg-(--color-accent-hover)"
+            disabled={saving}
+            className="flex-1 flex items-center justify-center gap-1.5 px-4 py-2 bg-(--color-accent) text-white rounded-lg text-sm font-medium hover:bg-(--color-accent-hover) disabled:opacity-50"
          >
-            <Save size={14} />
-            Save
+            {saving ? <Loader2 size={14} className="animate-spin" /> : <Save size={14} />}
+            {saving ? "Saving…" : "Save"}
          </button>
        </div>
+        {saveError && (
+          <p className="text-sm text-red-500 text-center">{saveError}</p>
+        )}
      </form>
    </div>
  );
@@ -83,9 +83,27 @@ export function PetProfiles({ sessionId, readOnly }: Props) {
  const petHistory = appointments.appointments.filter(a => a.pet?.id === selectedPetId && new Date(a.startTime) <= new Date());
  const editingPet = editingPetId ? pets.find(p => p.id === editingPetId) ?? null : null;

-  function handlePetSave(updatedPet: Pet) {
-    setPets(prev => prev.map(p => p.id === updatedPet.id ? updatedPet : p));
-    setEditingPetId(null);
+  const [saving, setSaving] = useState(false);
+  const [saveError, setSaveError] = useState<string | null>(null);
+
+  async function handlePetSave(updatedPet: Pet) {
+    setSaving(true);
+    setSaveError(null);
+    try {
+      const res = await fetch(`/api/portal/pets/${updatedPet.id}`, {
+        method: "PATCH",
+        headers: { "Content-Type": "application/json", ...buildHeaders(sessionId) },
+        body: JSON.stringify(updatedPet),
+      });
+      if (!res.ok) throw new Error("Failed to save pet");
+      const saved: Pet = await res.json();
+      setPets(prev => prev.map(p => p.id === saved.id ? saved : p));
+      setEditingPetId(null);
+    } catch (e) {
+      setSaveError(e instanceof Error ? e.message : "Failed to save pet");
+    } finally {
+      setSaving(false);
+    }
  }

  if (editingPet) {
@@ -94,6 +112,8 @@ export function PetProfiles({ sessionId, readOnly }: Props) {
        pet={editingPet}
        onSave={handlePetSave}
        onCancel={() => setEditingPetId(null)}
+        saving={saving}
+        saveError={saveError}
      />
    );
  }
@@ -39,6 +39,8 @@ export default defineConfig({
        ],
      },
      workbox: {
+        skipWaiting: true,
+        clientsClaim: true,
        globPatterns: ["**/*.{js,css,html,ico,png,svg,woff2}"],
        navigateFallbackDenylist: [
          /^\/api\/auth\//,